FAQ

1. Do you offer free shipping?

Yes, we offer FREE shipping on all orders worldwide. There are no hidden shipping fees at checkout.

2. How long does it take to process my order?

Orders are processed within 1–4 business days. During this time, we verify the order, prepare the item, complete quality checks, and package it for shipment.

3. How long does shipping take?

Shipping typically takes 7–14 business days depending on your location. Please note that delivery times may vary due to customs or carrier delays.

4. Will I receive a tracking number?

Yes. Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your package.

5. Why didn’t I receive my tracking information yet?

Tracking information is sent only after your order has been shipped. If you haven’t received it within 5 business days of ordering, please check your spam folder or contact our support team.

6. Do you offer next-day delivery?

Currently, we do not offer next-day delivery because our warehouses are internationally based.

7. Can shipping times be delayed?

Yes, in rare cases shipping may be delayed due to customs clearance, high demand, holidays, or courier issues. We appreciate your patience in such situations.

8. What should I do if my package is lost?

If your tracking hasn’t updated for an extended period or you believe your package is lost, please contact us with your order number and we will assist you immediately.

You can reach us anytime through our Contact Us page. Feel free to ask any question at all — we’re always happy to help. Our team checks messages frequently and responds super fast, so you won’t be left waiting.